رزرو شده است

I feel very hurt and humiliated after trying to get my simple right for retrieving a missing belt for a coat I bought 4 days/ 3 working days ago. Very bad attitude from the people working there! Terrible experience with insulting insinuations that we stole the belt and are hiding it somewhere. Actually not insinuation, they actually said it. What use would I have for an extra trench coat belt?? It is the first time ever to be treated with such demeaning manners. And now we’re left with a faulted coat which is a present btw.

If you’re ever to buy anything from this store, check very carefully as they’re careless “ although they say they would write anything wrong with the items before selling. Wink wink” and if there’s anything wrong with the item you bought. THEY WILL ACCUSE YOU OF DOING IT YOURSELF!

Very clever way for selling faulted items. For that I salute you.

This is the worst experience for me in a clothing store.
Manager is careless and acting very rude after I bought a coat for my mother that was missing a belt.
The manager directly accuses me of hiding the belt and refuses to replace the coat or even get me a new belt.
Their silly excuse that normally cashier will notice a missing belt and will write it down in the receipt, well guess what? The cashier made a mistake and didn‘t notice, is it your customer fault now?
It was very humiliating to be accused of implicitly of lying, these people has no ethics or respect for their customers.
I‘m currently being left with unusable coat for my mother and absolutely no compensation or a replacement.
Will never buy again from you