Elana Carter

When I returned two items the sales lady was extremely rude. I had dealt with her the previous day when I bought the items and I had asked about their return policy because I wasn’t sure if I’d need the items since it was a short trip. As I returned the items she asked why I was returning them with a rude tone as if I was lying to her, and then she handed me euros in cash. I asked if I could get the money returned on my card as that was my form of payment and she snapped that the card machines were down which was an obvious lie. I asked for a receipt and she replied “why would you need the receipt it’s for us”. I asked Kimto speak to the manager and she snapped “I am the manager”. I asked her where I could get the euros exchanged since I’m American and she snapped “google it.” She made me feel super uncomfortable and I felt attacked for simply returning items I changed me mind on.