Mark L
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The Ivy Market Grill
2023 May 06
Poor service and some staff have an attitude.
Felt judged by a particular member of staff who appeared to decide if you get the table type request or not. Some staff very friendly and attentive by so unprofessional when they almost argue between each other in front of customers. One waiter even slammed the door to outside after having a disagreement.
Food was good but you can also get much better elsewhere for the same price or cheaper.
It is very busy and cramped inside, my chair kept on being bashed by staff walking past. Tables are very close and inside is really rather loud and packed.
Wine we ordered was warm and after saying at the start of the meal nothing was done so got it removed from the bill as we simply didn’t drink it.
****Update**** I got a response to my review so emailed as suggested. 2 months later no response so just feels like an empty token gesture but the reality is they don’t care.
Other tables around us got the wrong food which they didn’t order, whilst another waited an hour for a cocktail.
Feels like they are living off the name and are happy because people come through the door. Wouldn’t go back as there are more than enough choices in London.
Felt judged by a particular member of staff who appeared to decide if you get the table type request or not. Some staff very friendly and attentive by so unprofessional when they almost argue between each other in front of customers. One waiter even slammed the door to outside after having a disagreement.
Food was good but you can also get much better elsewhere for the same price or cheaper.
It is very busy and cramped inside, my chair kept on being bashed by staff walking past. Tables are very close and inside is really rather loud and packed.
Wine we ordered was warm and after saying at the start of the meal nothing was done so got it removed from the bill as we simply didn’t drink it.
****Update**** I got a response to my review so emailed as suggested. 2 months later no response so just feels like an empty token gesture but the reality is they don’t care.
Other tables around us got the wrong food which they didn’t order, whilst another waited an hour for a cocktail.
Feels like they are living off the name and are happy because people come through the door. Wouldn’t go back as there are more than enough choices in London.