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I’ve been eating here for a few years now, and I’ve always had great food. This is what keeps me coming back. I’ve tried the chicken and the beef shawarma plates, wraps, and falafel, and we’ve always received a very good quantity for take out. The food is fresh, and the sauces are a great addition.
This is usually a very busy location for take out and for delivery services (Uber, etc.) so be sure to come with your patience. I’ve never encountered a rude or dismissive employee, but there have been times I’ve waited a bit long to be welcomed or for my order to be taken.
Today, for example, one of the employees decided to handle delivery orders on the tablet device before greeting me or taking my order. Thankfully, he put fresh gloves on before he started to make my order. Once he was dealing with my order, he was polite and quick with service.
My biggest issue with this place is the environment itself. The place always looks dirty and dingy. The few times we’ve dined-in the tables were not cleaned thoroughly and the walls and floors were full of food stains, and other stuck on substances. I have chosen never to eat in there again.
Another issue I’ve encountered recently was with method of payment. There are no signs stating that they do not accept credit card, and no signs stating extra fee for credit card. When I paid for my meal I offered my credit card, and the employee asked me if I had debit or cash. He stated they don’t take credit cards. I was confused as I looked around for any signs, and then finally the employee said it was okay and accepted my credit card anyway. This employee was still polite and didn’t do anything wrong, but I advised that they should have a sign stating this to prevent confusion and inconvenience for other customers.
Overall, the food is worth it! I’d suggest sticking to take out for your best experience :)
Endless Fun
2024 Mar 08
I’ll start by saying: Very kind and helpful employees/manager, during our recent experience, and every other time. However — I would like to give 0 stars at this time because of the DANGEROUS condition this place is currently in. (March 2024)

Children’s safety should be the ultimate priority at a venue like this.

I recently attended a party at this venue, this was my 3rd time visiting for a party. Here are a few of the observations/feedback I got from my family who played in the play place:

*Mesh on the climber was cut/ripped where a child could fall down from at least a metre high.
*Quite soiled and sticky play structure surfaces.
*POO on one of the ride seats
*Cracked plastic edges, rough scratches on slides causing a large scratch on the side of my son’s face.

When my children and husband told me all of these things I was so upset, I wish I had known sooner. Thank God none of the children got injured. I cannot believe the play place was operating in this condition :(

We have always had pretty good experiences at this location over the last few years. The Party rooms are very open, and they are accommodating with the decorations and clean up.

!! However, safety is NUMBER ONE in a business venue like this, and I cannot come back again or give any more stars unless it’s resolved !!

N.B. - PA Day and March Break will bring many more children. I really hope these safety concerns can be resolved ASAP. We’d love to return in the future again when it’s safe to do so.
FreePlay Toronto
2023 Aug 26
Overview:
Laid back, retro arcade bar/Lounge
Be prepared for plenty of throwbacks and some awesome meals and munchies!

We visited for our first time on a Friday night after 9pm.
Security at the door made it feel secure and monitored. Friendly guy, checked ID regardless of age/appearance.

Employee at the front (Desmond?)was super friendly, informative and helpful with just enough sarcastic humour to keep us coming back. Helped us feel comfortable and ease into the place for our first time. $5 pp before 10pm, $10 pp after 10pm.

2 floors of free play retro gaming, no coins, no swipe cards, just start gaming. Find all of your faves from your old days playing at the pizza shop or mall arcade… Double Dragon, Galaga, Street Fighter series, Simpsons, Ninja Turtles, Nintendo arcade games, mortal kombat.. you name it! They even have a few tables upstairs with your own tv screen and retro console to play a longer game with a group (Wii sports, Sega genesis, N64…!)

AMAZING food! if you like chicken sandwiches, you must try the O’Canada sandwich. Poutine was beautifully layered with plenty of gravy and cheese. No skimping on flavour or toppings here!

Note: When you order a beef burger, let them know if you’d like it “well-done”. Our Double Smash Bros. tasted amazing, but the meat was a little underdone for our liking in the middle. (Front desk refunded it from our bill and apologized very sincerely, impressed how the minor problem was solved so quickly and kindly!)

They have “Warden Station” Patties, heated fresh to order. so if you’re from Scarborough… you know what it is!! Lol

Live DJ after 9pm playing a mix of fun music to keep you gaming and moving around. Great atmosphere, fun, friendly, upbeat and no shady, scary people making things awkward.

Definitely would go back again. Perfect with a group of friends or date night. Thank you Freeplay!