Isabella Lee

In general, Full Fresh has a great selection of products and prices are comparable to other supermarkets. Customer service cannot compare to T&T, but I am okay cashiers don't smile or thank you, as long as they are not rude. The meat section has a few nice employees, but the fish section is the worst. There is a very grumpy old man who basically stands behind the counter and watching customers as if they were thieves. Two times I wanted to buy lobsters but didn't, because of his bad service. The most recent visit to buy salmon steaks was the worst. Since the other man was busy with a customer and the grumpy old man stood idle, I used the thong to start getting the salmons myself. He came over and I thought he was to serve me so I gave him the thong. To my astonishment, he threw the thong onto the floor and walked away. I was in shock and the other nice man came over to help me. I would definitely not visit the fish section anymore.

I would put 0 stars if I could. Not only the prices go up every 2 or 3 weeks, portions getting smaller and smaller (the take-out boxes are about half the size since pandemic), HK style tea not included, then orders are incorrect(2 times in a row). Today, I have to say no more ordering from this restaurant anymore when I was told rice is included only if I order 2 from the Family Dinner menu. This was not stated in the most updated menu and why didn't the person on the phone tell me this? The person said prices can change without further notice. So, now I understand why there is no line up at this place since a few months ago. They have definitely lost another loyal customer.