Shay Meshulam
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Burrell St Sexual Health Clinic
Their website specify that this clinic working as a walk-in service but in face you must be there first in the morning, in order to book an appointment and come back again for your appointment on the second time, instead of simply register your attendance and get in to receive the service you came for!
This sounds so complicated and unfair for those who required the real Walk-in Service and already having difficulties and limitations to visit the clinic even once, NOW you force them to come back.
What about the time assuming and regular working day, is not just that you are going to be late for work, you are also of course need to work shorter day in order to come back, well... I am sure the boss is not very happy!
I will finish with the horrible customer service that I received from the reception who just ignored everything I say without even paying attention and the the nurse in charge" who was short, aggressive and rude!
Now I feel very comfortable to pay the NHS fee, just to know that when I need them, they will do everything possible for me to regret that!
This sounds so complicated and unfair for those who required the real Walk-in Service and already having difficulties and limitations to visit the clinic even once, NOW you force them to come back.
What about the time assuming and regular working day, is not just that you are going to be late for work, you are also of course need to work shorter day in order to come back, well... I am sure the boss is not very happy!
I will finish with the horrible customer service that I received from the reception who just ignored everything I say without even paying attention and the the nurse in charge" who was short, aggressive and rude!
Now I feel very comfortable to pay the NHS fee, just to know that when I need them, they will do everything possible for me to regret that!