Amira ahmed

Had a terrible experience with some of the other workers however, one of the call handlers JoJo, I think, was absolutely incredible, and he deserves 5 stars for his great service. However, the wait time and lack of empathy from others was infuriating and I’m highly disappointed. It took my entire lunch hour just to get through to hear someone and I was told to wait more than two weeks for a repair. Truly shocking!