Arina
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Cofeina
More and more often, I notice deterioration in the service, starting from loud discussions by employees of customers and their orders (as they think in a language incomprehensible to everyone), ending with the current situation.
I came to enjoy my coffee and because I had to leave for a meeting soon, I took a takeaway. Within 2 minutes, the hot coffee deformed the cup and half, I repeat, of the hot coffee ended up on my jacket and pants. Instead of apologizing and offering help, response I heard was first "well, you didn't close well", and later "what can I do? I told the manager about the issue" and left.
Thank you for letting the customers know you are aware of such cases and need to watch out.
I came to enjoy my coffee and because I had to leave for a meeting soon, I took a takeaway. Within 2 minutes, the hot coffee deformed the cup and half, I repeat, of the hot coffee ended up on my jacket and pants. Instead of apologizing and offering help, response I heard was first "well, you didn't close well", and later "what can I do? I told the manager about the issue" and left.
Thank you for letting the customers know you are aware of such cases and need to watch out.