KMN

For the most part everything was good. The food was tasty and the premises were clean. The issue that I had was that management should take note that their POS machine is programmed to ask for tips yet there is no table service that was found. The customer has to go to the counter to collect their food so it does not make sense that the customer should be given options for tipping specific amounts starting from 15%. It would be appropriate to ask first whether the customer wants to leave a tip and then specify the amount if a customer still wants to leave a tip. We went ahead and tipped the 15% thinking that we would be served yet no service. Just left a bad taste no pun intended. The establishment should clearly have posters that there is NO table service so the customer can make an informed decision.

Very nice place to visit for Japanese cuisine. The service was great, attentive and to the point. Came by and asked if everything was okay in a timely manner and did not overdo it. The food was fantastic. We ordered the lobster tempura and salmon teriyaki with miso soup. Also tried their tempura ice cream. Memorable experience.