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Affittacamere Venetian Style
2019 Oct 23
DIRTY!!! Bed sheet were dirty with spots and hairs and smelly. Duvet covers were missing. When we searched, we found some in the locker - also dirty and smelly. When we asked (earlier) for later checkout, he offered us 30 min. prior to next guest - take that as explanation. Appartment is shared and could NOT be locked. Room could be locked - with a simple key you can rebuild from a hair needle. We contacted him via booking, mail and phone - no reply. We then cancelled and searched somewhere else (at additional cost). He refunded NOTHING and even kept the tourist fee he got in cash. As we cancelled, we could not even leave a rating at Booking even though we have PROOF of the DIRT we experienced. We will now take legal action.