Demi-May Allen
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Mowgli
2024 May 06
The only good thing about this place was the interior design. The service and food was appalling. On arrival, the waiter walked off without any type of greet took us to our table and then walked off. We waited 30 minutes before any member of staff came to our table. We ordered drinks and food. Three members of the table ordered fries but beware they are not fries! They are small potatoes with mint sauce on which are not tasty at all. I ordered the sticky chicken and was then told this wasn’t available, I asked for three more things but all three weren’t available and was put on the spot and had no time to re-look through the menu so had to choose the wrap. This came out ten minutes later than my fries and later than the rest of the tables food. The wrap was flat on a plate with a few pieces of chicken, salad and mint sauce and was not tasty at all. The waitress we had was extremely rude and as she walked past us she gave my table continuous dirty looks alongside the rest of the staff there. We ordered dessert, and due to an allergy of strawberries, my partner asked if any strawberries was present in the pudding, to which the waiter replied ‘what? It’s pomegranate’ and slid the brownie across the table, frowned and walked off. When asking for the cocktail menu, the waitress was extremely rude and kept laughing. After showing our ID she continued to frown and stare at us. We asked for the bill early as we couldn’t stay in that atmosphere. The bill came to £178 but they added a £20 tip bringing the total to £200. We asked for the tip to be removed as we was not happy with the service we received. Everybody payed individually. We all rounded our totals up so that we could pay the £1 donation. This meant we definitely had payed over the final bill. As we left, two members of my group walked behind. The waitress stopped them and said they were 20p short despite them paying over. My friend gave them 50p in cash to which the waitress smirked and turned around not offering to give her the 30p back. This isn’t a massive issue but considering they made a massive deal of a 20p under payment they should surely appreciate they need to give back their customer their 30p overpayment. The staffs atmosphere and attitude to work was absolutely disgusting. I will never be eating here or attending here again and will make sure to let peers know to avoid this restaurant in the future.