Sajid R

Collected a duvet, however the duvet had been repacked after being returned by another customer - this was evident as it wasn't sealed properly, I only realised this a few weeks later as bought this as a spare. Absolute rubbish selling a duvet returned by someone else, could have bed, germs all sorts. Horrible buying experience from here.

They will not let any customers use the toilet even disabled customers - despite the toilet itself being located outside the shop rather than inside. The staff member said its out of order and when I said you've had that sign up for a month he changed story and said we don't allow customers to use toilet in evenings?
This is very poor service from Shell, I will try to avoid shell and use other stations now