Christopher Choquette
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Ristorante Pizzaria Lido
Horrible food and service. Extremely disappointed.
This place was so busy we thought it must be good. Our mistake, it was because it takes over an hour for your food to arrive.
Ordered the caprese salad, a seafood risotto, and a porcini pasta. The caprese took well over 30 minutes to be made and it's just 5 tomato slices, 6 mozz slices, and one small basil leaf for 10 euros.
The mains arrived over an hour later after a few additional requests to get the food. I'm glad I pushed and asked for the bill with the food because some people waited upwards of 15-20 mins for the bill.
The risotto is not even risotto! It's rice soup topped with frozen seafood! The mussels are fresh however because they were not properly washed (had 5 or so bites of with sand). Normally I expect a bite or two of sand but that is ridiculous. Flavour was overall reasonable.
The pasta was actually quite good. I think the pasta had been sitting some time because it was dry on top and not the classic Italian al dente, which is humorous because we waited so long for the food.
The wine we got was meh. Had better for cheaper at other restaurants (with better food and service).
The waiters seemed to know that most diners were upset. Though, one family next to me did say they got sleepy waiting. Hah.
I do feel bad for the staff because it seemed to be a management issue-too many guests and not enough (kitchen?) staff. However, they kept happily seating everyone to their own demise.
What upset me most were the following. Servers were constantly gone (nowhere to be seen, yet people were waiting very long on bills). Further, servers were not apologetic or even kind in their service. The first time I paused to ask on how long the food would be the waiter started walking away before I had even finished my question! How rude.
This place was so busy we thought it must be good. Our mistake, it was because it takes over an hour for your food to arrive.
Ordered the caprese salad, a seafood risotto, and a porcini pasta. The caprese took well over 30 minutes to be made and it's just 5 tomato slices, 6 mozz slices, and one small basil leaf for 10 euros.
The mains arrived over an hour later after a few additional requests to get the food. I'm glad I pushed and asked for the bill with the food because some people waited upwards of 15-20 mins for the bill.
The risotto is not even risotto! It's rice soup topped with frozen seafood! The mussels are fresh however because they were not properly washed (had 5 or so bites of with sand). Normally I expect a bite or two of sand but that is ridiculous. Flavour was overall reasonable.
The pasta was actually quite good. I think the pasta had been sitting some time because it was dry on top and not the classic Italian al dente, which is humorous because we waited so long for the food.
The wine we got was meh. Had better for cheaper at other restaurants (with better food and service).
The waiters seemed to know that most diners were upset. Though, one family next to me did say they got sleepy waiting. Hah.
I do feel bad for the staff because it seemed to be a management issue-too many guests and not enough (kitchen?) staff. However, they kept happily seating everyone to their own demise.
What upset me most were the following. Servers were constantly gone (nowhere to be seen, yet people were waiting very long on bills). Further, servers were not apologetic or even kind in their service. The first time I paused to ask on how long the food would be the waiter started walking away before I had even finished my question! How rude.