Emma Jones

Been great and very easy process buying our sofa from DFS. Lots to choose from and got to say we travelled around a few places looking, sitting and debating but all agreed DFS had the nicer sofas that also felt sturdier and like they would stand the test of time. We were treated exceptionally well by the staff who brought us drinks and as much as you could tell they were trying to sell the furniture to us (that is their job after all) they still respected our space and gave us distance when we required it. We chatted with few different staff members but ultimately we were dealt with by Derek who was truly lovely. He was knowledgeable about the products and their pros and cons and he kept us posted every step of the way, phoning us personally when there was a little wrinkle in the process- an easily sorted one - and we appreciated this very much. We felt very much that we've got a good deal for our money and had a great range to choose from and that the staff were welcoming, friendly and respectful.