stuart Starkey
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DFS Stockport
Not impressed with this store.
Went last night with my wife, sat on all sofas and finally decided on one at 1955. Given the store closed at 2000 i said to Beth that we would come back today at 1600 and do the deal, that deal being free delivery if we did come back. We did, i met my wife there at 1600 both on our way home.
Met with Beth who we said we would make sure we asked for and finalised everything.
Whilst me and my wife are sat there ready to do all the paperwork Beth comes back and says this free delivery is off he cannot do it (store manager), i sent her back to her manager and said the deal is off so she came back and said he would do it half price. Call me old school but a deal is a deal and a hand shake is a decent agreement.
Seems salesmen will always be salesmen but your better dealing with honest independent shops if you can!
I have given it 2 stars purely down to Beth who was really helpful initially to be fair to her but in all honesty she broke the deal we had.
Went last night with my wife, sat on all sofas and finally decided on one at 1955. Given the store closed at 2000 i said to Beth that we would come back today at 1600 and do the deal, that deal being free delivery if we did come back. We did, i met my wife there at 1600 both on our way home.
Met with Beth who we said we would make sure we asked for and finalised everything.
Whilst me and my wife are sat there ready to do all the paperwork Beth comes back and says this free delivery is off he cannot do it (store manager), i sent her back to her manager and said the deal is off so she came back and said he would do it half price. Call me old school but a deal is a deal and a hand shake is a decent agreement.
Seems salesmen will always be salesmen but your better dealing with honest independent shops if you can!
I have given it 2 stars purely down to Beth who was really helpful initially to be fair to her but in all honesty she broke the deal we had.