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Karahi Point
2023 Nov 15
Placed an order here at 11pm as told on the phone the order would be ready in 30 - 45 min. Got there close to 12. Upon arrival no staff was outside. Upon waiting finally one of the servers came out, asked me the order name. Then proceeded to the back. Waited for her and still the order wasn’t ready. I politely asked her how long and she said her friend is bringing it out. The order was brought out and I paid and left. We got home and the food was extremely cold, stale and not fresh at all. The chicken biryani tasted as if it was 1 week old and warmed up a dozen times. The chicken Karhai was so bad, I couldn’t believe we got it from KP. The chutney was so watery, clearly you can tell how old there food products are all the mint is all the way at the bottom. And on top of that we ordered regular coke, got home and yet another surprise we were given one of them Coke Zero. Everything went straight into the bin, thanks for wasting our hard earned money of $64.38 straight into the garbage. Myself and our family has always raved about KP and the delicious food and all the amazing experiences we’ve had at the Finch location. We figured it’s the same establishment, so we went ahead and placed the order. But not anymore this was the last time. So disappointed with how we were treated here. These types of businesses when they neglect customer service and the quality of the food they eventually lead to closures. Why are you open till 4AM? Cut down with the hours and serve quality food, instead of serving cold, stale and old food. With the one bite we ate, I’m praying we don’t get sick with food posing. Stay away from this location especially. I will be reaching out to public health to look into this location immediately.
My food was horrible, maybe it was because it was close to closing time. I’ve given a few chances, but every time the portions are so much smaller and it just doesn’t taste right. The potatoes were rock hard. I always avoid this location now even tho it’s 2 minutes from my house. I’d rather give my business to the Woodbridge location. At least the food is fresh and better quality.